Acceptable Use Guidelines
OnLive Acceptable Use Guidelines
(Formerly entitled OnLive Acceptable Use and Community Guidelines)
The OnLive Game Service and OnLive Desktop (the “Services”), are services of OL2, Inc. (collectively, “OnLive,” "we" or "us"). These OnLive Acceptable Use Guidelines (“Guidelines”) apply to all of your contributions to and participation in any OnLive-sponsored service offerings, website, communications system or forum, including, without limitation, any content you create, post, upload, submit, share or distribute through the use of the Services, including uploading or downloading information, such as data files, written text, computer software, music, audio files or other sounds, photographs, videos or other images that you place on OnLive Desktop (“Your Desktop Content”), Player Tag or User Name (i.e., OnLive player or user name), gameplay on the OnLive Game Service, including any handle; motto; video, animated, or still image avatar, and including contributions or interactions via text or voice chat, via text messaging, via forums or via message boards, whether within or outside of a game (“Game Service User Generated Content” or “Game Service UGC”), and any OnLive User Community Forums (the “Forums”). The Guidelines are incorporated by reference into our Terms of Service.
The Guidelines are instructive but not exhaustive. OnLive shall have sole discretion to address any behavior exhibited on the Services it considers inappropriate, regardless of whether the specific conduct is expressly prohibited by these Guidelines. OnLive will evaluate each incident and take whatever action it deems appropriate, which may include temporary or permanent suspension or closure of your access to all or part of the Services.
1. Do not create or upload Prohibited Content
Everyone wants to enjoy his or her time on the Services. Each user must ensure that his or her Game Service User Generated Content or Your Desktop Content (collectively, “Content”) does not detract from any other user’s experience using the Services. In particular, creating, uploading, posting or linking to any of the following is prohibited (“Prohibited Content”), subject to OnLive’s sole discretion:
* content that is defamatory, libelous, slanderous, discriminatory, obscene, vulgar, pornographic, sexually explicit, harmful, invasive of a person or entity’s privacy or publicity rights, abusive, inflammatory, in violation of any applicable law or otherwise objectionable or insulting;
* content that directly or indirectly harasses, threatens, embarrasses, or causes distress or discomfort to another user or third party, such as repeatedly sending unwanted messages or making insulting or offensive statements about race, ethnicity, gender, sexual orientation, nationality, religion or religious figures, etc. Personal attacks, hate speech and harassment will not be tolerated;
* content that disrupts the normal flow of dialogue in any Forums, such as content listed under the prior two bullets, abusiveness, disrupting communications (e.g. causing the screen to scroll faster than other participants are able to type, posting repetitive text, use of excessive “shouting” (all caps), repeatedly interrupting others in voice chat, etc.);
* attempts to impersonate another person, such as an OnLive representative or a celebrity, or attempts to mislead participants by indicating that you are affiliated with OnLive or its partners; and
* content that refers to real life violence, use of illegal drugs or engaging in illegal activities.
2. Do not engage in Prohibited Activity
In order to provide a positive user experience, OnLive users are prohibited from engaging in the following acts, referred to collectively as “Prohibited Activities.”
* probe, scan, or test the vulnerability of any system or network;
* breach or otherwise circumvent any security or authentication measures;
* access, tamper with, or use non-public areas of the Service, shared areas of the Service you have not been invited to, OnLive (or our service providers’) computer systems;
* interfere with or disrupt any user, host, or network, for example by sending a virus, overloading, flooding, spamming, or mail-bombing any part of the Services;
* plant malware or otherwise use the Services to distribute malware;
* access or search the Services by any means other than our publicly supported interfaces (for example, “scraping”);
* send unsolicited communications, promotions or advertisements, or spam;
* send altered, deceptive or false source-identifying information, including “spoofing” or “phishing”;
* publish anything that is fraudulent, misleading, or infringes another's rights;
* promote or advertise products or services other than your own without appropriate authorization;
* impersonate or misrepresent your affiliation with any person or entity;
* publish or share materials that are unlawfully pornographic or indecent, or that advocate bigotry, religious, racial or ethnic hatred;
3. Keep it legal
You must obey all applicable laws, regulations and rules that apply to your activities in connection with the Services. You may not use, post or link to any of the following types of material:
* content that you do not own or have permission to freely distribute (see Terms of Service, Section 8);
* content that would infringe on any patent, trademark, trade secret, copyright, or other intellectual property rights of any party;
* content that contains software viruses, “auto,” “macro” or “cheat utility” software programs, or any other computer code or files that are designed to disrupt, damage, or limit the functioning of any software or hardware;
* content that is illegal under any local, state, federal, or international law, rule, regulation or treaty; and
* content that promotes or encourages any illegal activity, including illegal hacking or distribution of software or systems.
4. Be respectful of the OnLive community
OnLive provides a variety of community and social networking features, including avatars, Player Tags, spectating, messaging, Brag Clip™ videos, Voice Chat, user profiles and Friends, that enable OnLive users to express themselves, report upon their activities and interact with one another for the benefit of the OnLive community overall. These features are not to be used in any manner that harasses or annoys other users, nor are these features to be used in a manner that detracts from any other user’s experience using the Services, subject to OnLive’s sole discretion.
You must respect the right of others to decline or discontinue communication or being Friends with you, and not seek afterward to reestablish communications or being Friends (directly or indirectly).
While creative use, such as machinima animations, is encouraged, you must not, via actions during spectating, Brag Clip videos, or other means, create content that would detract from the experience of other users, or would otherwise be harassing annoying, harmful, invasive of a person or entity’s privacy or publicity rights, in violation of any applicable law or otherwise objectionable, subject to OnLive’s sole discretion.
For everyone's benefit, please ensure your participation in any Forum is on topic. Users must refrain from discussing personal matters, abusing any person, company or product, or, in general, from posting in a manner unrelated to use of the Services, subject to OnLive’s sole discretion.
Other inappropriate and unacceptable behavior includes, subject to OnLive’s sole discretion:
* posting or linking to your own or anyone else’s personal information on the Services (other than as expressly directed by OnLive), including but not limited to name, physical or email address, age, phone number or credit card information;
* posting content which is created to “bump” an existing topic or to evade any word filter;
* multiple duplicative posts or intentionally creating duplicate threads about existing topics;
* discussion about participant bans or other disciplinary action taken by OnLive against you or another participant, including correspondence between a participant and an OnLive administrator or moderator;
* discussions on violating any OnLive policy or agreement;
* requesting anyone else’s personal information, such as an account number, address, password or credit card number; and
* abusing the abuse reporting and help features by sending false alarms or inaccurate messages.
5. Keep it spam-free
The Services may not be used for the promotion of third party services, products, websites, or organizations. Posting or linking to content that would constitute advertising, promotional messaging, junk mail, spam, pyramid schemes, chain letters, or any other form of unauthorized solicitation or commercial activity is strictly prohibited.
6. Moderators/Administrators
The Services may be monitored by “Moderators” and “Administrators”, who are identified as such. OnLive Moderators and Administrators are the only source within the Services, OnLive websites, or Forums for official information regarding OnLive products and services. Any other postings on the Services, OnLive websites or Forums, like all other third party content, are the sole responsibility and the personal views of the person posting the information and such information is not endorsed or controlled in any way by OnLive.
From time-to-time, OnLive may designate certain participants as “Community Leaders.” This designation does not create an employee or agency relationship between OnLive and the designated participant, does not make the participant a company spokesperson, nor does it imply any endorsement of the participant or his or her postings. Instead, the designation only allows other members of the OnLive Community to know which participants have been helpful, have provided constructive advice and have set a positive example and tone. Like any information posted on the Forums, the opinions and advice provided by Community Leaders are their own.
7. Special considerations for OnLive employees and affiliates
Employees of OnLive or companies that do business with OnLive may only participate in the Services, OnLive websites, or Forums in a personal capacity and not as representatives of OnLive or their respective employers. This includes, but is not limited to, individuals employed by companies who provide content or products offered through the Services.
8. Control over content and access
Each participant is solely responsible for his or her own Content. OnLive does not control or endorse such content and OnLive has no obligation to monitor the message boards or the content posted to the Services by participants. OnLive accepts no responsibility for such content. However, OnLive retains the right, at its sole discretion, to limit participants’ access to all or part of the Services and to edit or delete material that, in OnLive's sole judgment, does not comply with the current Guidelines or the Terms of Service, or that is otherwise inappropriate, harmful, objectionable, or inaccurate. OnLive is not responsible for any failure or delay in removing such material.
If you encounter another user who you believe is violating any of the Guidelines, please report this activity to OnLive at abuse@onlive.com.
9. DISCLAIMER; LIMIT OF LIABILITY
ONLIVE DOES NOT WARRANT OR GUARANTEE THE ACCURACY, RELIABILITY, COMPLETENESS, USEFULNESS, NON-INFRINGEMENT ON INTELLECTUAL PROPERTY RIGHTS, OR QUALITY OF ANY CONTENT THAT APPEARS IN THE FORUMS, OR ANY CONTENT THAT APPEARS IN THE SERVICES, REGARDLESS OF WHO ORIGINATES THAT CONTENT. YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOU BEAR ALL RISKS ASSOCIATED WITH USING OR RELYING ON SUCH CONTENT. ONLIVE WILL NOT BE LIABLE OR RESPONSIBLE IN ANY WAY FOR ANY CONTENT IN THE FORUMS, OR ANY CONTENT IN THE SERVICES, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN SUCH CONTENT, OR FOR ANY LOSSES OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF OR RELIANCE ON ANY SUCH CONTENT. This disclaimer and limitation on liability is in addition to the disclaimers and limitations contained in the Terms of Service. In case of discrepancy between these Guidelines and the Terms of Service or OnLive's Privacy Policy, the Terms of Service and the OnLive Privacy Policy will govern.