Customer Service Portal
What are the system requirements to use the OnLive Game Service?
Currently, all OnLive games are HD resolution and are played through the Internet to your television or computer. You’ll need an HDTV, PC or Mac and an Internet connection that meets the Minimum System Requirements.
For the PC or Mac, you’ll see better video quality if you meet the Recommended System Requirements, particularly on a large display.
For the OnLive Game System:
On a PC or Mac:
MINIMUM SYSTEM REQUIREMENTS:
RECOMMENDED SYSTEM REQUIREMENTS:
Almost all OnLive users have had good results if their system meets the above requirements, but many factors affect network quality and performance, including other applications using computer resources and other users sharing your network. If you meet the above requirements and are still having problems with your OnLive experience that you can’t resolve, visit our Support Portal at support.onlive.com for more answers.
For more information about getting the best results accessing the OnLive Game Service over Wi-Fi, click here.
How do I patch or update my games?
With the OnLive Game Service, there is no need for updating or patching the game. OnLive games are always up to date and patched before you access them.
Can I use a controller with the OnLive Game Service?
Yes. We support our own OnLive Wireless Controller as well as these Xbox 360-compatible gamepads:
When playing on a PC or Mac, you will need the correct drivers for your particular controller. The OnLive Game System works with these controllers automatically and supports up to four controllers in use simultaneously.
Can I use a keyboard and mouse with an OnLive MicroConsole TV adapter?
Yes, most current USB keyboards and mice work with the MicroConsole TV adapter.
Can I use a USB hub with an OnLive MicroConsole TV adapter?
Yes, USB 2.0 hubs generally work with the MicroConsole TV adapter.
